Privacy policy

1. Introduction

ColoursAlive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit coloursalive.com, engage our photography or video services, or otherwise interact with us.

ColoursAlive operates from Chennai, Tamil Nadu, India. This Policy is governed by the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and the Digital Personal Data Protection Act, 2023 ("DPDPA") of India.

2. Information we collect

Information you provide

• Contact information (name, email, phone) when you fill out our enquiry form
• Project details and brief information you share with us
• Business information when we enter into a service agreement
• Any other information you choose to send via email or other channels

Information collected automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent, referring URLs (via standard web analytics)
• Cookies and similar tracking technologies (see section 5)

3. How we use your information

• Respond to your enquiries and provide our services
• Communicate with you about projects, invoices, and updates
• Improve our website and services
• Send occasional updates, newsletters, or marketing communications (only if you've opted in)
• Comply with legal obligations

4. Sharing & disclosure

We do not sell your personal information. We may share information with service providers (payment, email/hosting, analytics), to comply with legal obligations, or in the event of business transfers.

5. Cookies & tracking

Cookies we set or that are set by third parties include: Google Analytics for understanding visitor behaviour; comment cookies for the blog; session cookies; caching cookies; and an anonymised Gravatar email hash when blog comments display profile images. Most browsers let you view, delete or block cookies.

6. Your rights

Under the DPDPA 2023, you have rights to access, correct, request erasure of, and withdraw consent for processing of your personal data. To exercise these rights, contact us at contact@coloursalive.com.

7. Security

We implement reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects when changes were last made.

9. Contact us

ColoursAlive
7, Vallalar Street, 2nd Floor
VGP Shanti Nagar, Pallikaranai
Chennai 600100, Tamil Nadu
India
Email: contact@coloursalive.com
Grievance Officer: Susheel Samuel Chandradhas